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RabbitQA is a hosted platform, so there is nothing to install. You reach it in a browser at your organization's RabbitQA address.
Getting an account
There are two ways an account comes into existence, and which one applies depends on how your organization is set up.
Invited by an administrator. An administrator or team lead invites you by email from Settings › Team Management. You receive an invitation and set your own password when you accept it. Until you accept, the account exists but cannot sign in.
Self sign-up. If your organization allows it, you can register yourself from the sign-up page.
If you are unsure which applies, ask your RabbitQA administrator — an invitation is the more common route for enterprise deployments.
Signing in
Enter your email address and password on the sign-in page.
After signing in you land on the platform dashboard, with your workspace selected in the header. If you belong to more than one workspace, check the switcher before you start work — see Quick Start.
Forgot password
Select Forgot your password? on the sign-in page and enter your email address. A reset link is sent to that address, and following it lets you set a new password and sign in.
Password reset requests are rate limited to one per minute for a given address. If the email has not arrived, wait a moment before requesting another rather than submitting repeatedly.
If you cannot sign in
| Symptom | Likely cause |
|---|---|
| "User is disabled" | The invitation has not been accepted yet, or the account was deactivated by an administrator |
| Repeated failures then a lockout message | Sign-in attempts are rate limited after five failures for an account within 15 minutes. Wait and try again, or reset your password. |
| Signed in but no workspace | Your account exists but has not been granted access to a workspace. Ask an administrator. |
| Signed in but a module is missing | The workspace is not entitled to that module. Ask an administrator to enable it. |
Next: Configuration
