Integrations

Connect HealthCheck to external services so monitoring data and alerts flow into the tools your team already uses.

What are Integrations?

Integrations extend HealthCheck by connecting it to third-party platforms — incident management systems, communication tools, CI/CD pipelines, and custom automation endpoints. Once connected, HealthCheck can push alert data, status updates, and incident reports directly into these services.

Available Integrations

Integration	Type	Description
Slack	Communication	Post alerts and status updates to Slack channels
Microsoft Teams	Communication	Send alert cards to Teams channels
PagerDuty	Incident Management	Create and resolve PagerDuty incidents automatically
OpsGenie	Incident Management	Trigger OpsGenie alerts with priority mapping
Jira	Issue Tracking	Create Jira tickets from incidents
Custom Webhook	Automation	Send HTTP POST payloads to any endpoint

Connecting an Integration

1. Navigate to HealthCheck → Integrations from the sidebar.
2. Browse the list of available integrations.
3. Click Connect on the integration you want to set up.
4. The connection modal opens with configuration fields specific to that integration.

Connection Fields

Each integration requires different credentials and settings. Common fields include:

Field	Description
Name	A label to identify this connection
API Key / Token	Authentication credential for the external service
Endpoint URL	Target URL (for webhooks and some integrations)
Channel / Project	Where to send data within the external service

5. Fill in the required fields and click Test Connection to verify.
6. If the test succeeds, click Save to activate the integration.

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Always test the connection before saving. A successful test confirms that HealthCheck can reach the external service and that your credentials are valid.

Webhook Configuration

Custom webhooks offer the most flexibility for integrating with any system that accepts HTTP requests.

Payload Format

HealthCheck sends a JSON payload on each alert event:

{
  "event": "monitor.down",
  "monitor": {
    "name": "Production API",
    "url": "https://api.example.com/health",
    "type": "HTTP"
  },
  "status": "down",
  "response_time": 0,
  "failure_reason": "Connection timeout after 30s",
  "timestamp": "2026-02-25T10:30:00Z",
  "incident_id": "inc_abc123"
}

Event Types

Event	Trigger
monitor.down	Monitor has failed beyond the failure threshold
monitor.up	Monitor has recovered after an incident
monitor.degraded	Response time exceeds the warning threshold

Security

• Use HTTPS endpoints to encrypt webhook payloads in transit.
• Add a custom Authorization header to authenticate incoming requests on your server.
• Validate the X-HealthCheck-Signature header to verify payloads originate from RabbitQA.

Integration Status

After connecting, each integration displays a status indicator on the Integrations page:

Status	Meaning
Connected	Integration is active and sending data
Error	Last delivery attempt failed — check credentials or endpoint
Disabled	Integration is paused by the user

Click any integration to view delivery logs, retry failed deliveries, or update the configuration.

Troubleshooting

Issue	Solution
Test connection fails	Verify the API key or token is correct and has the required permissions
Alerts not arriving	Check that the integration status is Connected, not Error or Disabled
Webhook returns 4xx errors	Confirm the endpoint URL is correct and accepts POST requests
Webhook returns 5xx errors	The external service may be down — check its status page
Duplicate notifications	Verify that the same channel is not configured both as a monitor notification and an integration

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If an integration enters the Error state, HealthCheck retries delivery up to three times. After three consecutive failures, the integration is marked as Error and stops sending until you manually resolve the issue.

Next Steps

• Configure alert channels to combine direct notifications with integration-based alerts.
• Review incidents to verify that integration events are being created correctly.
• Set up exclusion rules to suppress integration events during maintenance.