Billing & Credits

Manage your AI credits, monitor usage, and track billing history.

Credit Overview

Credit Balance

View your current balance:

Metric	Description
Total Credits	Credits in your plan
Used Credits	Credits consumed
Remaining Credits	Available credits
Usage Rate	Consumption trend

Balance Display

The credit balance is always visible:

• Header icon - Quick balance view
• Billing page - Detailed breakdown
• Color indicators:
  • 🟢 Sufficient: more than 500
  • 🟡 Moderate: 100-500
  • 🔴 Low: less than 100

Credit Consumption

AI Operations

Operation	Credits
Smart Request	10 credits
Document Quality Score	5 credits
PBI Generation	3 credits
PBI Regeneration	3 credits
Test Case Generation	1 credit
Test Case Regeneration	1 credit
Accessibility Analysis	1 credit

ipucu

Using your own AI provider (OpenAI, Azure) does not consume RabbitQA credits.

No Credit Operations

These features don't use credits:

• Test execution
• Manual test case creation
• Report generation
• User management
• All non-AI features

Usage Analytics

Usage Breakdown

View consumption by:

By Module

Module	Credits Used
Smart PBI	450
SmartRequest	320
CaseWriter	180
Analyzer	150

By User

User	Credits Used
John Doe	234
Jane Smith	189
Bob Wilson	145

By Time Period

• Daily usage graph
• Weekly trends
• Monthly totals
• Custom date ranges

Top Consumers

Identify high-usage areas:

• Top 5 users
• Top 5 features
• Usage patterns

Transaction History

Viewing Transactions

Complete history of credit activity:

Date	Type	Amount	Balance
Jan 15	Purchase	+1000	2500
Jan 14	PBI Gen	-3	1500
Jan 14	Smart Req	-10	1503

Transaction Types

Type	Description
Purchase	Credits added to account
Usage	Credits consumed
Refund	Credits returned
Transfer	Credits moved
Expiration	Credits expired

Filtering Transactions

Filter by:

• Date range
• Transaction type
• User
• Module
• Amount range

Exporting History

Download transaction history:

1. Apply filters
2. Click Export
3. Choose format (CSV/Excel)
4. Download file

Credit Requests

Requesting Credits

When balance is low:

1. Navigate to Billing > Request Credits
2. Enter request details:
   • Amount needed
   • Justification
   • Urgency level
3. Submit request
4. Await approval

Request Status

Status	Description
Pending	Awaiting review
Approved	Credits granted
Rejected	Request denied
Processing	Being fulfilled

Approval Workflow

1. Request submitted
2. Admin notified
3. Request reviewed
4. Approved/Rejected
5. Credits added (if approved)

Subscription Management

Current Plan

View your subscription:

• Plan name
• Included credits
• Renewal date
• Features included

Plan Comparison

Feature	Basic	Professional	Enterprise
Credits/month	500	2,000	Unlimited
Users	5	20	Unlimited
Modules	Core	All	All
Support	Email	Priority	Dedicated

Upgrading

To upgrade your plan:

1. Click Upgrade Plan
2. Select new plan
3. Review changes
4. Contact sales for processing

Billing Alerts

Automatic Alerts

Receive notifications for:

• Low credit balance (under 100)
• High usage spike
• Subscription renewal
• Payment issues

Alert Configuration

Customize alerts:

1. Navigate to Notification Settings
2. Configure billing alerts:
   • Threshold amounts
   • Notification method
   • Recipients

Invoices

Viewing Invoices

Access billing documents:

• Monthly statements
• Credit purchase receipts
• Plan renewal invoices

Invoice Details

Each invoice includes:

• Invoice number
• Billing period
• Items and amounts
• Payment status
• Download PDF

Best Practices

Credit Management

• Monitor usage weekly
• Set alert thresholds
• Plan for high-usage periods
• Use own AI provider to save credits

Cost Optimization

• Use appropriate quality levels
• Avoid unnecessary regeneration
• Batch similar operations
• Review usage patterns

Budget Planning

• Track monthly consumption
• Forecast future needs
• Request credits proactively
• Review during planning cycles